Inside Sales and Support
- Complete customer visibility across online and in-person touch points enabling personalized sales and better support
- Comprehensive order-taking capabilities for inside sales and proactive selling by customer support agents
- 24x7 Customer self-service and monitoring through your branded wholesale eCommerce platform
- Understand what is happening across all your B2B sales channels: buying trends, reoccurring issues and more
Inside Sales and Support
Inside Sales & Support Built for Your Needs
Built for B2B Sales
Out-of-box planning, order-taking, analysis and support
All-on-one Platform
Unified management of field sales, inside sales and B2B eCommerce
Infinite Flexibility
Adapt sales and support operations at the speed of business
Omnichannel by Nature
Consistent experiences in-person, online and on the phone
Key Features
Easy and Intuitive
Simple to use web-based console facilitates customer support and sales activities
Roles and Permissions
Account management configured by role, department or geography
360° Customer View
CRM software gives office and field teams a consistent view for better service and sales
Order Management
Consolidate, validate and approve orders from all channels using your rules and workflows
Pro-active selling
Order-taking capabilities and trade promotions provide sales opportunities to support staff and inside sales
Payments
Accept payments of any type through integration with payment gateways
Dashboards and BI
Leverage out-of-box dashboards or customize your own to continually assess performance
Backoffice Integrations
Keep data fresh, relevant and consistent across channels, with seamless backoffice integrations
Ready to discuss your dream?
