Kimberly-Clark implemented Pepperi as part of digital transformation to turn the field sales teams into professional business partners and improve management visibility into the order-to-cash process.
Personal Care Products | Healthcare
Pepperi’s enterprise-grade Cloud platform was chosen as part of a digital transformation and standardization project. It met all security and performance requirements for the Israel pilot.
Rajeev Kapur, VP Commercial Transformation, Kimberly-Clark Global
Kimberly-Clark leads the world in essentials for a better life, with wellknown brands that are sold in more than 175 countries and used by a quarter of the world’s population. Throughout its 148 years, the company has continued to innovate with products that better meet the needs of consumers, and has created new categories with top brands like Kleenex®, and redefined other categories with brands such as Huggies® and U by Kotex®.
As part of digital transformation and standardization project, Kimberly-Clark Israel were looking for ways to empower their field sales teams and turn them into the customers’ business partners by addressing the following challenges:
Kimberly-Clark chose Pepperi to support the following functionality:
After a quick implementation and smooth integration with the company’s ERP and finance systems, 100 sales team members are using Pepperi to work both online and offline.
Management and field reps are now able to make data-informed decisions using various dashboards to view KPIs, orders in transition, Sales trends per chain, category and customer.
"Pepperi enables the sales division to identify potential opportunities with each customer and at each point of sale. It resulted in a 10% saving in customer location visits, a 10% increase in the number of instore orders created, and a 6.4% shelf availability increase of 'must-have' items."
Inbal Herson, Director Commercial & Sales, Kimberly-Clark Israel
“Pepperi’s team was able to understand the needs of our agile environment and allowed us to go live in a short period of time without compromising on the implementation results. Pepperi’s flexible platform seamlessly integrated with any technology we needed.”
Daniel Braun, Head of IS, Kimberly-Clark Israel
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