Kimberly-Clark

Kimberly-Clark Reduced Sales Rep Visits by 10%, Increased Orders by 10% with Pepperi

Kimberly-Clark implemented Pepperi as part of digital transformation to turn the field sales teams into professional business partners and improve management visibility into the order-to-cash process. Learn how they managed to reduce sales rep visits by 10% while simultaneously increasing orders by 10% thanks to Pepperi’s B2B Sales Platform. Read more about Kimberly-Clark’s challenges and …

Boost the value of your B2B e-Commerce Platform

6 Tips to Boost the Value of your B2B e-Commerce Platform

Every day, when discussing B2B e-Commerce software with people, I often hear phrases such as “customers don’t like to order online” or that “they are too old fashioned”, or “they prefer to see their rep”. Sometimes I even get the classic “I can’t trust them to order enough – I know a rep will sell …

Apples vs. Oranges

What’s the difference between SFA and CRM?

Like many other technology solutions used to support and streamline business and organizational processes, Customer Relationship Management (CRM) and Sales Force Automation (SFA) are often confused. There is a common misconception that they are interchangeable, but this couldn’t be further from the truth. So where does the confusion come from? The main reason for this …

Headless eCommerce

What is headless commerce and what are the benefits?

What is headless commerce? Headless commerce (also known as API-driven or API-first commerce) is all the rage these days, but there is a lot of confusion about what this term really means. It is defined as an eCommerce system where the back-end is decoupled from the front-end – the presentation/experience layer or the “head” of …